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Who is Kinkbox for?

Kinkbox is for everyone and anyone looking to heat up their relationship. We designed Kinkbox to be the best-in-class adult subscription box on the market at an affordable price. It’s designed to focus on how you play and bring you closer together in and out of
the bedroom (or back seat of the car).

What comes inside a Kinkbox?

Every month, we curate a box designed to guide you down a journey from an introduction to kink to a new and improved sexual relationship. Our boxes are meant to increase the spice in your relationship and help build new connection in couples lives.

While keeping it a surprise, we can tell you that your box can contain toys for him or her, bdsm, lingerie, sexy games, and more. More importantly, we give you the tools you need to get things started while eliminating any discomfort.

How do I tell my partner I want to order Kinkbox?

Any good sex life involves communication between partners. Your partner is not a mind reader, so you need to open up.

We all feel uncomfortable sometimes bringing up certain conversations. Some partners are completely open and comfortable in all scenarios. For those looking to spark the conversation, here are some conversation starters to help:

- “So, today this ad popped up and it looked pretty interesting…”

- Make a joke that’s not a joke, but that you can turn into a joke if need be.

Me: “You ever thought about being tied up?”

If he/she says “no” with disgust, just laugh and say “just kidding!”

If he/she says “hell yeah”, then click here!

- “I saw this crazy thing on the internet…”

- “So, this friend at work told me
about this cool site where you order a subscription box for adults. It’s a little risqué, but he/she told me that it’s amazing. They got their first box recently and loved it. I would try it if you’re into the idea?”

- Start by mentioning something that turns you on and then ask him/her how he/she feels about it, and if it’s something they’d be
up for trying”.

OR

You can just take this link www.kinkbox.co, email it to your partner and say “I’d try this if you want to?”

The other option is to surprise your partner (don’t we all love surprises?). When people are aroused, they are much
more suggestive and receptive. When you’re in the heat of it, say something like “I have a surprise for you”. I promise your partner will go crazy. Just make sure it’s consensual.

No matter how this conversation goes, it will be worth it. Hopefully your partner is super
receptive, and you finally start having the sex you’ve been dreaming of!

When will I be billed and when will my box ship?

For subscription purchases, you will be billed immediately at checkout when you sign up. Thereafter, your recurring charges will fall on the 1st of the month.

We aim to pick, pack and ship your first order as fast as possible so you can start having fun! Remember, part of the fun is the anticipation. You will receive a notification when your box has shipped.

What is the cost for shipping?

At Kinkbox, we offer a flat fee of $10.00 USD shipping.

For the rest of the world, stay tuned…

Do you offer lingerie in your boxes?

What would an erotic fantasy be without lingerie? Asking for a friend… The short answer is yes, but you need to be patient and in constant anticipation. That’s part of the “surprise”!

Is Kinkbox a sex toy subscription box?

Yes and no. While we do include toys in our boxes, we take the time to curate an adult subscription box for couplesto enhance their intimacy with suggestive prompts, toys, games, lingerie and more.

Can I gift Kinkbox to a friend?

Yes, you can send Kinkbox as a gift to a friend. There are many occasions where Kinkbox makes a fantastic gift; newlyweds, anniversaries, birthdays, vacations and/or other special occasions. Sometimes, a friend just needs a nudge in the right direction!

All you need to do is enter a different shipping address at the checkout page.

Does Kinkbox ship worlwide?

Shipping is currently only available to those living in the United States and Canada, however we will be shipping internationally. stay tuned…

What makes Kinbox different from the other adult subscription boxes?

As users of the “other” adult subscription boxes, we set out to curate the best of the best! Some competitors fill their boxes with lubes, condoms and other “fillers”, while others offer only specialty niches. At Kinkbox, we curated what we wanted and hoped to receive from the “other guys”.

We are not just a subscription box. We’re so much more. We take the time to put together a box that is filled with the right assortment to make your pleasure journey, well… pleasurable! Not only that, we provide you with ways of using the “surprises” you have already received in the past in conjunction with your new box so you don’t forget about them.

When you are a Kinkbox member, you will receive exclusive emails to your inbox with tips and guides to help you through the month, plus exclusive offers, and so much more! …And maybe… Just maybe… We may send out a small gift periodically.

How do I cancel my subscription?

Our mission is to keep you happy. If your subscription is not meeting your expectations, let us know by sending us an email to info@kinkbox.co. Our team is dedicated to providing you with the best service. Alternatively, you can login to your account and cancel your subscription. You can always subscribe again later.
Please note, if you cancel after the 1st of the month, you will still receive your box for that current month.

What happens if I cancel on a billing date, such as March 1st?

To prevent being billed and shipped a new box, your subscription must be cancelled at least 4 business days prior to the next billing cycle.

Do I have the option to put my subscription on hold?

Yes! Simply log into your account, click on your subscription and click “hold subscription”. Your information will be saved with us so when you are ready to start receiving Kinkbox again, just click reactivate.

What should I do if I receive a product that doesn’t work?

Our goal is to provide you with high quality products, however, on occasion there are faulty items. Should you receive a product that is damaged, broken or does not work, please contact us at info@kinkbox.co and we’ll do our best to resolve the matter.

What is your return policy?

At Kinkbox, we offer a 30-day defective return policy. If you receive something that is defective, send us an email with your first and last name, email address and pictures of the defective item to info@kinkbox.co letting us know of the problem. Our team will respond as quickly as possible to rectify the issue.

*Due to product availability, we may need to substitute the item for something equal or greater value.

I changed my mind and want a refund.

Once you have signed up and are charged for a shipment, the billing automatically generates and refunds are not given. We know this might be an inconvenience and we apologize, but we think you’ll change your mind once you receive your package.

My address has changed and I just got a shipping notification.

If you have already received a shipping notification, your package has already been shipped. If the box is returned to sender, you (the purchaser) are responsible to pay the shipping costs associated with the re-shipment of the box. To ensure it does not happen again, sign into your account and update your shipping information.

I put the wrong address and the package returned to sender.

If your package has already been returned to sender, please send us an email to info@kinkbox.co to let us know of the issue. You (the purchaser) are responsible to pay the shipping costs associated with the re-shipment of the box. To ensure it does not happen again, sign into your account and update your shipping information.

I was charged a customs fee when my package was delivered. What is this?

Kinkbox is not responsible for any customs fees. Generally, the receiver pays the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price, type of item, package weight, dimensions, origin country, taxes, duties, and fees of the destination country. Should you deny paying the customs fee and not accepting the package, no refund can be given to the purchaser.

Don't see your question here?

If you have any questions or comments, please feel free to send us an email to info@kinkbox.co or use the contact form below. Our team is standing by to answer any questions.

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